Get the most out of Calltide and Maria
Your Monthly Report
Every month, Maria gives you a complete summary of all the work she's done for your business. You'll find your report in the Reports section of your dashboard.
2 min read
Understanding Your NPS (Net Promoter Score)
NPS stands for Net Promoter Score. It's a simple way to measure how satisfied your customers are with Maria on a scale from -100 to 100.
2 min read
How to Improve Maria's Responses
Maria gets smarter the more information you give her. Here are three simple ways to level up.
2 min read
5 Tips for Getting the Best Results from Maria
Maria is your AI receptionist, and like any team member, she works better when you set her up for success.
1 min read
How Maria Handles Bilingual Callers
One of Maria's best features is her ability to handle calls in both English and Spanish—automatically. You don't need to do anything special to set it up.
1 min read
Data Protection and Security
Your data is secure with Calltide. Your business data, customer information, and call recordings are protected with industry-standard security practices.
2 min read