Fix common issues and get back on track
Maria Isn't Answering My Calls
If your callers can't reach Maria, follow these steps:
1 min read
Callers Hear the Wrong Greeting
Your greeting is what callers hear first when Maria picks up. It's quick to fix.
1 min read
Maria Is Giving Wrong Business Information
Maria shares your business details with callers—but she only knows what you've told her. If the info is outdated, she'll repeat it.
1 min read
Not Receiving Messages or Notifications
If you're not seeing call notifications or messages from Maria:
1 min read
Dashboard Not Loading or Showing Errors
Browser issues are the most common cause.
1 min read
How to Check for Outages
If you're experiencing issues with Calltide, a service outage might be the cause.
2 min read