Viewing Messages Maria Took

When Maria takes a message, you're notified immediately with:

• SMS text with quick summary
• Email with full details

Find Messages in Your Dashboard

Go to the Messages section to see:

• Date and time the message was taken
• Caller's name and phone number
• What they needed
• Urgency level (low, medium, high)
• Audio recording of what they said

What to Do with Messages

• Mark as read — Track which ones you've reviewed
• Follow up — Call them back directly from the message
• Add to CRM — Send details to your system for tracking
• Review for patterns — If Maria keeps getting the same question, add it to your profile