How Appointments Are Booked and Tracked

Maria's Booking Process

Maria gathers the information she needs:

1. Caller's name
2. Caller's phone number
3. Service needed
4. Preferred date and time

She then:

• Checks your Google Calendar for availability
• Syncs the appointment automatically
• Sends SMS confirmation to the customer
• Notifies you via SMS

Managing Appointments from Your Dashboard

In the Appointments section, you can:

• View all upcoming appointments by date
• Click any appointment to see full details
• Reschedule or cancel appointments
• Track no-shows

Pro tip: Keep your calendar updated daily so Maria always has your real availability.