5 Tips for Getting the Best Results from Maria

Maria is your AI receptionist, and like any team member, she works better when you set her up for success.

Tip 1: Fill Out Your Business Profile Completely

Maria needs to know everything about your business:

• Every service you offer
• Pricing for each service
• Your service area and coverage zones
• Your hours of operation
• Any special certifications or licenses

Tip 2: Add Common Questions and Answers

Think about the questions customers ask most often. Add these to your FAQ section in the dashboard. When customers ask, Maria already knows your answer.

Tip 3: Keep Your Calendar Up to Date

Maria books appointments based on your available time. If your calendar is outdated, she'll book appointments you can't keep. Update it regularly and mark days off, lunch breaks, and admin time.

Tip 4: Review Call Summaries Weekly

Spend 15 minutes reviewing Maria's call summaries. Look for patterns and use these insights to improve your profile and FAQ.

Tip 5: Update Your Greeting Seasonally

Maria's greeting can change with the seasons. During winter, mention your holiday hours or emergency availability. In spring, highlight seasonal services like yard cleanup.