Most businesses are fully set up in under 10 minutes. Name your receptionist, customize her greeting, forward your number, and you're live.
No. Just forward your existing business phone number to the number we give you. You can do it from your phone's settings or by calling your carrier. Takes about 2 minutes.
Yes — every plan comes with a 30-day money-back guarantee. If Maria doesn't pay for herself in missed-call revenue within 30 days, you pay nothing.
Your receptionist is designed to sound natural and warm — like someone who's worked at your business for years. She uses natural speech patterns, handles interruptions, and adapts her tone to the caller. Most callers don't notice.
Yes! You choose her name, personality, greeting, and train her with custom responses for your specific services. She'll learn your business hours, service area, pricing ranges, and how you want different situations handled.
She detects emergency keywords like 'gas leak', 'burst pipe', 'flooding', or 'fire' and immediately transfers the call to your designated emergency contact number. You set the rules for what qualifies as an emergency.
Yes. She books appointments in real-time based on your availability. Callers get an instant SMS confirmation with the appointment details. All appointments are managed right in your Capta dashboard.
Yes. She collects job details during the call — problem type, property info, urgency — then generates a price range based on your pricing rules. The estimate is texted to you for one-tap approval before being sent to the customer.
Every call creates a job card with the caller's info, job details, photos, estimate, and status. Think of it as an automatic work order for every inquiry — no manual data entry required.
Maria automatically follows up on estimates that haven't been responded to. You set the timing and frequency. She re-engages the lead via text, keeping your pipeline warm without any manual effort.
Yes. Upload a CSV from your current CRM or spreadsheet. Capta maps the fields and imports your customers so Maria has full context — names, addresses, past jobs — from day one.
Maria auto-texts them within 60 seconds with a friendly message and a link to continue the conversation. Most callers re-engage, recovering jobs that would otherwise go to a competitor.
Yes. The customer recall feature automatically reaches out to past customers for seasonal maintenance, annual inspections, or follow-up work — turning one-time jobs into recurring revenue.
One plan: $497/month or $4,764/year (save $1,200). Everything included — unlimited calls, bilingual support, booking, CRM, analytics, compliance. No per-minute charges, no hidden fees.
Cancel anytime from your dashboard. No contracts, no cancellation fees, no phone calls required. Your account stays active until the end of your billing period.
Yes. We use encryption in transit and at rest, comply with TCPA regulations, and follow data privacy best practices. We never share or sell your data. Full details in our Privacy Policy and Data Processing Agreement.
English and Spanish — natively. She detects the caller's language automatically and responds in kind. This isn't a translation layer — she's fully conversational in both languages.
Yes. Unlike a human receptionist, your AI receptionist can handle multiple simultaneous calls. No busy signals, no hold music, no missed calls.
We have redundancy built in. If our primary systems experience issues, calls are routed to backup systems. We monitor uptime 24/7 and our status page is always available at captahq.com/status.